Position title
Client Relations Associate
Description

We are seeking a Client Relations Associate to join our client's team! Perfect for the person who prefers a smaller, boutique insurance firm, where YOU matter, and you will work with the nicest boss ever. Your administrative, technical, and customer skills along with self-drive and organization are key. This is your chance to become licensed as a 

P & C insurance professional (property and casualty) as you support valued clients and Company operations and growth. Rewards for your results-oriented efforts are a market-driven salary and commission (once licensed). This valued opportunity is for the learner and achiever.

Responsibilities

Responsibilities:

  • Handle customer inquiries and complaints with patience and demeanor
  • Provide information about insurance quotes and be attentive to customers
  • Advise and assist personal lines service, billing issues, and claims process
  • Prioritize workflow, process consistent amounts of information, meet deadlines
  • Demonstrate proficiency in MS Word, Excel, and Outlook; learn QQ Catalyst (agency management)
  • Develop and maintain a knowledge base of the evolving insurance products and services
  • Have fun and celebrate!
Qualifications

Qualifications:

  • Ideally have a P & C license, if not you will take the tests required to become licensed (The Company pays for this process and it will take 1-2 months, to begin shortly after hire).
  • Previous experience in customer service and administration (3+ years minimum) with a desire to learn and advance in the insurance industry
  • Desire to build rapport with clients and support the Company's team
  • Ability to prioritize and multitask
  • Exhibit a positive and professional demeanor
  • Possess excellent written and verbal communication skills
  • Have achieved a college degree or equivalent experience
Job Benefits

$ 45 – 55K + commission- Benefits on own

Employment Type
Full-time
Industry
Insurance
Job Location
Belle Meade
Base Salary
$45,000-$55,000 Per year
Date posted
September 10, 2021
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Position: Client Relations Associate

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